City Lodge Hotel GrandWest

The young lady at the reception desk greeted us with a smile and advised us about the facilities like their restaurant and bar. This young lady was very professional and friendly and made us feel at home. She is the reason why we will be back. At check out this morning (Sunday) we were checked out by the hotel manager himself. He was very polite and validated our parking ticket which was nice of him. The Hotel is well run. We ordered some food from their restaurant and the two chefs on duty were great. The food was well presented and tasty. 8 out of 10!

The breakfast was amazing. We had the continental and were super impressed with the variety of healthy fresh food. This was a last minute booking the result of a delayed flight. We took a chance using. Booking.com just to find somewhere near the airport for 1 night at a reasonable price. Our expectations were low. We just wanted a bed after flying for 2 days from Canada. And so we were very very grateful for the warm welcome we received, the cozy, clean room and comfy bed. Also we were happy thantheee was a nice restaurant to have dinner as we were too tired to go anywhere else. The staff were all very professional and friendly. Thank you everyone!

Tiffany was very hospitable. The meet and greet was neutral, but the whole of reception area and F&B dep is warm, big shout out to the restaurant team for assisting with all requests! Hk is warm, I love the ladies Spirit of greetings. Pool was our fav.

Front desk /reception all (men and woman) very friendly and process was handled very swift, thank you. Kitchen staff and food (ordered dinner - sit down) were great.

The room was very comfortable. Great bed and cushions. Spacious bathroom. As a smoker, it was a joy being able to smoke in the room and not having to sneak about in the middle of the night trying to find somewhere to smoke - most civilized. Would definitely recommend and will definitely be back!