City Lodge Hotel GrandWest
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客人怎么说
The young lady at the reception desk greeted us with a smile and advised us about the facilities like their restaurant and bar. This young lady was very professional and friendly and made us feel at home. She is the reason why we will be back. At check out this morning (Sunday) we were checked out by the hotel manager himself. He was very polite and validated our parking ticket which was nice of him. The Hotel is well run. We ordered some food from their restaurant and the two chefs on duty were great. The food was well presented and tasty. 8 out of 10!
Clyde
2025年3月
I would like to thank the staff at City Lodge GrandWest for their warm hospitality and friendliness during our stay. From the moment we arrived, we felt welcomed and well taken care of. The service was excellent, and the staff went out of their way to accommodate us with kindness and professionalism. The hotel itself is clean, comfortable, and nicely maintained, making our stay even more enjoyable. We truly appreciated the atmosphere and the niceness of everyone we interacted with. Thank you again for making our stay a pleasant and memorable one!
Pantsi
2025年4月
The breakfast was amazing. We had the continental and were super impressed with the variety of healthy fresh food. This was a last minute booking the result of a delayed flight. We took a chance using. Booking.com just to find somewhere near the airport for 1 night at a reasonable price. Our expectations were low. We just wanted a bed after flying for 2 days from Canada. And so we were very very grateful for the warm welcome we received, the cozy, clean room and comfy bed. Also we were happy thantheee was a nice restaurant to have dinner as we were too tired to go anywhere else. The staff were all very professional and friendly. Thank you everyone!
Angela
2024年12月
It is so convenient for Grand West Arena which was our main reason for staying. It is also a good base. Its great to have the bar and restaurant on site, The staff are helpful as a whole however, get a bit lax when they are busy after a concert or show so more staff would be useful to help with service especially at the bar.
Judith
2024年10月
Tiffany was very hospitable. The meet and greet was neutral, but the whole of reception area and F&B dep is warm, big shout out to the restaurant team for assisting with all requests! Hk is warm, I love the ladies Spirit of greetings. Pool was our fav.
Phindani
2024年11月
This is possibly our 10th stay here. Very nice location for music concerts. We came to see Sting this time. Staff are always friendly. I like the environmental updates made - providing a water filling station for a glass bottle and notifications in the bathroom about water and towels. I also noticed the upgrade with the electrical points.
David
2025年3月
Front desk /reception all (men and woman) very friendly and process was handled very swift, thank you. Kitchen staff and food (ordered dinner - sit down) were great.
Arie
2024年10月
Always great. Location is perfect if you enjoy the casino and plenty of restaurants open till late for delicious food. ATMs are a few steps away. Always parking available Infront of the Lodge. Staff are helpful and rooms are spotless.
Rene
2024年1月
The room was very comfortable. Great bed and cushions. Spacious bathroom. As a smoker, it was a joy being able to smoke in the room and not having to sneak about in the middle of the night trying to find somewhere to smoke - most civilized. Would definitely recommend and will definitely be back!
Howard
2023年12月
Location is always great. Staff is always friendly and service is great. Rooms are neat and tidy. Breakfast always a champion.
Gouws
2024年3月